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Conceptualizin g How Usability of Mobile Services Affects Business Performance: Management of Mobile Business, 2007. ICMB 2007. International Conference on the (2007), pp. 36-36.Usabilit y of business services can have wideranging effects on the business performance of the company using the service. In the fields where mobility is a crucial part of the business, such as in transportation , it is beneficial if the services are also mobile - allowing the employees to process information where appropriate. However, mobility also introduces challenges as the context of use is changing and the information input and output is more troublesome. This paper presents a case study from the field of passenger transport and provides an analysis for understanding the relationship between the usability of mobile business services and business performance. The results indicate that both tangible and intangible effects of usability can be identified at individual, organizational , and customer levels.Maiju Markova, Anne Aula

Source: Management of Mobile Business, 2007. ICMB 2007. International Conference on the (2007), pp. 36-36.
The Emergence of the Mobile Enterprise: A Value-Driven Perspective: Management of Mobile Business, 2007. ICMB 2007. International Conference on the (2007), pp. 41-41.The mobile enterprise is an emerging organizational form that has resulted in a paradigm shift of how business is done. However, only little theoretical work has been done to explore what actually constitutes a mobile enterprise. This article addresses this definitional issue by exploring the salient value propositions that drive the emergence of the mobile enterprise, identifying categories of workers that can benefit from mobile ICT, reviewing what current solutions support the mobile workforce, identifying the challenges of adopting and implementing these solutions, and providing propositions for future theoretical and empirical research.Rahul Basole

Source: Management of Mobile Business, 2007. ICMB 2007. International Conference on the (2007), pp. 41-41.
The Impact of Mobile Technology on Business Processes Results from 5 Case Studies: Business-Drive n IT Management, 2007. BDIM '07. 2nd IEEE/IFIP International Workshop on (2007), pp. 108-109.Implem entation of mobile-integra ted business processes within corporate IT-Systems is a major and still increasing issue. Although the usage of mobile technologies for IT management and improvement of business processes is far behind expectations, still little research has been done in analyzing critical success factors for mobile technology acceptance and usage when replacing a former paper-based process within the IT-Service domain. In this contribution we identify major business metrics which are influenced by mobile tool integration into mobile business processes. Therefore a mobile workforce solution for IT-Service technicians has been implemented and usability tested. The deployment of the mobile workforce solution has been investigated in two industrial case studies in two different companies. Additionally mobile tool deployment of different systems in three technical customer service companies has been investigated through exploratory Case Study research. The results show that (a) same archetypical business process metrics are affected after mobile tool deployment and (b) user involvement in business process reengineering and tool development fosters tool acceptance and usage.Bettina Thurnher

Source: Business-Driven IT Management, 2007. BDIM '07. 2nd IEEE/IFIP International Workshop on (2007), pp. 108-109.
Usability and the bottom line: Software, IEEE, Vol. 18, No. 1. (2001), pp. 31-37.There is little debate that usability engineering benefits end users, but its benefit for companies and the people who work for them is less widely known. The author discusses these broader usability benefits and also how to use a cost-benefit analysis to demonstrate the value of usability to your company's bottom lineGM Donahue

Source: Software, IEEE, Vol. 18, No. 1. (2001), pp. 31-37.
Cost-benefit optimization and risk acceptability for existing, aging but maintained structures: Structural Safety, Vol. 30, No. 5. (September 2008), pp. 375-393.The theory for setting up suitable objective functions is extended to existing structures which can have a different distribution of the time to first failure than all other failure time distributions if systematic reconstruction is chosen in a model based on renewal theory. If components are aging, inspection and maintenance should be performed requiring appropriate modifications. These modifications not only affect the objective function but also the risk function and the failure rate that usually is increasing. Therefore, special consideration is given to the question of risk acceptability where the transient behavior of the failure rate is of interest.H Streicher, A Joanni, R Rackwitz

Source: Structural Safety, Vol. 30, No. 5. (September 2008), pp. 375-393.
A personalized approach to analyzing `cost' and `benefit' in vocabulary selection: System, Vol. 35, No. 4. (December 2007), pp. 523-533.The question of which words students should learn and in what order has traditionally been regarded as a matter for teachers and materials writers rather than the learners themselves. Research has focused on using word-specific criteria such as frequency and range of meaning to help teachers make choices about what items to teach to which students at various levels of study. This article suggests that an over-reliance on such an approach fails to prepare learners for the unstructured vocabulary input that they will inevitably have to deal with in the course of their studies. As an alternative, a framework is proposed for taking learners through the process of analyzing new vocabulary items as they meet them. It is suggested that effective training will enable language learners to make their own decisions about the costs and benefits of learning new words based on a consideration of both word- and learner-specif ic factors.David Barker

Source: System, Vol. 35, No. 4. (December 2007), pp. 523-533.
A Framework for Financial Benefit-Cost Analysis of Individual Development Accounts at the Experimental Site of the American Dream Demonstration: The American Dream Demonstration is an evaluation of whether Individual Development Accounts are likely to achieve their intended purposes cost-effective ly. Financial benefit-cost analysis is a key input into this overall evaluation. The framework here describes how to estimate the present value of changes in resource flows caused by IDAs for seven groups of stakeholders: IDA participants, non-participan ts, the federal government, state and local government, employees of IDA programs, private...S Mark
The Swiss and the Dutch health care systems compared: A tale of two systems: Robert Leu, Frans Rutten, Werner Brouwer, Christian Rütschi, Pius Matter
Criteria and procedures for determining benefit packages in health care. A comparative perspective.: Health Policy, Vol. 73, No. 1. (July 2005), pp. 78-91.The legitimacy of procedures and criteria for determining benefit packages depends crucially on the representation of stakeholders in decision-makin g bodies, the transparency of procedures and the consistency of benefit decisions. Moreover, the assessment of the costs of healthcare services and its application as a decision criterion can be an important policy instrument in order to increase the overall efficiency of healthcare systems. Our analysis of procedures and criteria for determining benefit packages in England, Germany and Switzerland established potential for developing more legitimate procedures and criteria for benefits decisions. In Germany, representation of stakeholders and transparency of procedures can be improved. Consistency of decision-makin g is hindered by the veto positions of selected stakeholders. Moreover, benefit decisions are made for different healthcare sectors separately. In Switzerland, transparency of procedures is virtually non-existent at the moment. Thus, it is impossible to assess the consistency of decision-makin g. Only in England the costs of healthcare services influence the decision to include or exclude them.S Gress, D Niebuhr, H Rothgang, J Wasem

Source: Health Policy, Vol. 73, No. 1. (July 2005), pp. 78-91.
Why are we trying to reduce length of stay? Evaluation of the costs and benefits of reducing time in hospital must start from the objectives that govern change.: Quality in health care : QHC, Vol. 5, No. 3. (September 1996), pp. 172-179.A Clarke

Source: Quality in health care : QHC, Vol. 5, No. 3. (September 1996), pp. 172-179.

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